Our Services - AI First, Customer Obsessed
We help UK & Ireland B2B businesses (Fintech, eGaming, eCommerce, Tech) leverage AI to scale customer service without compromising quality.
Fin AI Agent Rollouts
Fin isn’t just a chatbot, it’s your best frontline agent. We can:
Train Fin like a real agent: tone, terms & escalation rules
Seamless deployment: get started quickly with fast rollouts
Instant results: Fin resolves 50%+ of queries immediately
AI Strategy & Service Scaling
Thinking about AI but unsure where to start? We’ll help you:
Assess where AI fits into your service model
Identify the right automation opportunities
Build a roadmap for AI-driven support at scale
Intercom & Service Desk Optimisation
Already using a help desk but not seeing results? We help:
Migrate to Intercom from Zendesk, Freshdesk, Salesforce
Fine-tune your existing Intercom setup for better efficiency
Optimise self-service, automation, & AI escalation flows
How we work - We don’t just “turn on” Fin and leave you to figure it out. We ensure AI works for your brand, your team, and your customers.
Step 1: Strategy & Readiness Check
We assess your current service setup, pain points, and goals to determine the best AI-driven approach.
Step 2: Fin AI Implementation & Customisation
We train Fin like a real support agent, ensuring it speaks your brand’s language, understands policies, and escalates when needed.
Step 3: Optimisation & Ongoing Support
AI improves over time. We continuously fine-tune Fin’s responses, analyse performance, and optimise for maximum efficiency & customer satisfaction.

Book a Free 30-Min AI Advisory Session
Get expert guidance on AI strategy, scaling, or service optimization. No strings attached.