Fin Deployment is Easy.
Scaling it, can also be Easy.
Journey Mapper, the Intercom experts, have been working with Fin since the start, watching it grow into the #1 AI Service Agent on the market, with the deepest feature set and the industry’s highest resolution rates.
Fin handles simple queries instantly and resolves complex ones by integrating with your business systems, like resetting passwords, and updating orders. With continuous improvement baked in, most teams see a 56% query resolution rate and improve this by ~1% each month.
Intercom made Fin incredibly easy to launch. But if your business has new customer segments, new products, legacy content, workflow complexity, integration needs, or operates in regulated industries, the right setup can make a big difference. That’s where we come in…………
Journey Mapper’s Fin Success Packages - Limited discounted pricing available through the end of 2025 - T+C’s apply.
Train — Fin Quickstart Setup
“Launch Fin with confidence in just one week.”
Includes content review, workflow mapping, & live setup.
Ideal when time-poor / want expert guidance on launch.
You get a finely tuned Fin AI Agent for your customers
One days Fin config & tune spread out over a week
€999 one-time set up
Deploy — Fin Strategy Session
“Fin is easy to turn on. We help activate it wisely.”
1 hour consultation to advise on Fin use case and goals.
Recommended for anyone planning to activate Fin
Take away a 1 page actionable strategy plan
Book additional hours support when needed
€99 per session
Analyze — Fin Continuous Optimization
“Don’t leave performance on the table, do more.”
Monthly resolution tuning, content advice, Fin evolution.
For companies yet to hire / train a Fin AI Agent Expert
Includes support for integrations, Fin Tasks & Helpdesk
Includes one-time set up & one days tune each month
€999 a month - cancel anytime
Not Sure Where to Start? Need Wider Intercom Support?
Book a free 30-minute scoping call to talk through your use case, your customers, or your custom needs.